privacy policy.
This Privacy Policy describes how Comfort Inn MSP Airport – Mall of America ("we," "us," or "our") collects, uses, and protects the personal information of guests and visitors to comfortinnmspairport.com, including information you provide when signing up for our SMS text messaging program.
1. information we collect
- Contact information you provide through our website forms, by phone, or at the front desk: name, email address, and mobile phone number.
- Reservation information needed to service your stay: dates of stay, room preferences, and package selections.
- SMS opt-in data: your mobile phone number and your consent to receive text messages, when you voluntarily check the SMS consent box on our Contact & SMS Updates form, text us a keyword, or provide verbal consent at the front desk.
- Website usage data collected through standard analytics tools (pages visited, device type). This data is aggregated and does not identify you personally.
2. how we use your information
- To respond to your inquiries and service your reservation.
- To send informational text messages you have opted in to receive — such as booking confirmations, airport shuttle updates, check-in reminders, and guest service alerts.
- To improve our website and guest experience.
3. sms/mobile information & third parties
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with, or sold to, any third party.
We may share your information only with subcontractors and outsourced service providers (for example, our SMS messaging platform provider) solely to deliver the services you have requested from us — such as sending the text messages you opted in to receive. These providers are not permitted to use your information for any other purpose.
4. sms program summary
When you opt in to text messages from Comfort Inn MSP Airport – Mall of America: message frequency varies; message and data rates may apply; reply HELP for help; reply STOP at any time to unsubscribe. Consent is not a condition of purchase. Full program terms are in our Terms of Service & SMS Terms.
5. data retention & security
We retain personal information only as long as needed to provide our services and meet legal obligations. We use reasonable administrative, technical, and physical safeguards to protect your information. If you unsubscribe from SMS messages, we retain your number on our opt-out list only to ensure we honor your request.
6. your choices
- Opt out of SMS messages at any time by replying STOP to any message.
- Request access to, correction of, or deletion of your personal information by contacting us using the details below.
7. children's privacy
Our website and SMS program are not directed to children under 13, and we do not knowingly collect personal information from children.
8. changes to this policy
We may update this Privacy Policy from time to time. The current version, with its effective date, will always be posted on this page.
9. contact us
Comfort Inn MSP Airport – Mall of America
1321 E. 78th St., Bldg A, Bloomington, MN 55425
Phone: (952) 299-6585 · Email: comfortmn015@gmail.com